Guides from LML's consultants on maintenance contracts, audits, modernisation, compliance and new buildings, for the people who look after lifts and escalators.
We work on every major brand of lift and alongside every lift company in the market, but we sell no equipment and take no commissions.
Fifty-two answers from our consultants on audits, contracts, breakdowns, modernisation and strata. Each one takes a minute to read.
Browse all 52 answers →Free advice is not always independent advice, and on lift assets the gap between the two is measured in tens or hundreds of thousands of dollars. Getting the decision right the first time is what protects the budget.
Read the full answer →For most commercial and residential buildings, a full independent condition audit once during the term of the maintenance agreement, typically every three to five years, is appropriate. A shorter cycle is warranted where equipment is ageing.
Read the full answer →Measure five things: attendance against the scheduled preventative maintenance program, callback frequency and repeat faults on the same unit, response times against your contract, defect close-out rates, and how much of the work is reactive rather than scheduled.
Read the full answer →Almost always, yes, but the terms of your existing agreement decide when and at what cost. Check three clauses before giving notice: the term and expiry date, the notice period, and any automatic roll-over provision.
Read the full answer →Age alone is not the trigger. The usual indicators are parts obsolescence, rising callback frequency, deteriorating ride quality or door performance, control system failures, and repair costs that no longer make sense against remaining life.
Read the full answer →Very likely yes. Lift emergency phones that rely on the copper telephone network or older mobile networks are being progressively cut off as those networks are decommissioned, and a lift emergency phone that cannot connect is a live safety problem.
Read the full answer →Written from our own audit, contract and project work across Australia.
Founding Director. Standards, methods and figures are checked before a guide goes up.
Across the team, on every major brand of lift. We sell no equipment and take no commissions.
These guides cover the questions we are asked most often. If yours is not here, or you want it answered for your building rather than in general, talk to a consultant.
